Telephone: +1.763.694.4350 or +44.3300.271862 (UK direct) and ask for support.
NOTE: In an after hours emergency situation, call the appropriate number listed above or +1.651.229.5665 to reach a technical support analysts.
OPERATING SYSTEM for netex/ip application
Get the latest version, releases, and documentation as well as support resources for NetEx's Unisys Clearpath & Dorado/OS2200 (H30x) operating system.
If you would like to receive notifications by email regarding product updates, you can
register here. Ensure your business has the latest version and current information on the systems you rely on for file migration and data transfer.
See below FAQ's for 1.6 release updates
In general, from a workstation that has Internet access, do the following:
Yes. A software key is required to operate this product. To obtain a key, please collect the following information and send it by e-mail to support@netex.com. We will return your key(s) in reply.
In order for NetEx to generate your key(s), you must provide the output from the execution of the SYSINFO utility supplied in the Secure NetEx Release file. E.g.:
@USE RELEASE.NETEX*RELEASEFILE. @XQT RELEASE.SYSINFO Sysinfo: nnnnnnnnXXXXXXXXXXXX
When you receive your key(s), copy and paste the key data received into the $KEY$" element in your configuration file. Edit the values into the "$KEY$" element in ASCII format with no leading spaces, e.g.:
@use netex$config.,netex*ntxd-cfg. /* sample name used by install yours may be different */ @ED,IQ NETEX$CONFIG.$KEY$ ** NETEX/IP key for system ABCD ** B4MY-2AF4-AUFA-AALB-PBMR-6R2N-VHUO-VK4M exit
At initialization NetEx/IP must have access to a file element with the name $KEY$ in the configuration file containing a valid product key record for NetEx/IP on the executing host. Multiple keys for various products and hosts may be in the element. Any record beginning with "*" is treated as a comment and ignored.
See below FAQ's for 1.3.19 release updates
In general, from a workstation that has Internet access, do the following:
No key is required for this version.
You cannot specify a directory name as a transfer source or destination with BFX. It was designed to work only with file names.
Please reach out to
NetEx support or call
+1.763.694.4350 or +44.3300.271862 (UK direct).
There are currently no updates for this product at this release level.
In general, from a workstation that has Internet access, do the following:
No key is required for this version.
You cannot specify a directory name as a transfer source or destination with BFX. It was designed to work only with file names.
NetEx prides itself on delivering quick and dependable data transfer solutions for all our clients. If you experience a problem, notify our technical support team.
Telephone: +1.763.694.4350 or +44.3300.271862 (UK direct)
NOTE: In an after hours emergency situation, call the appropriate number listed above or +1.651.229.5665 to reach a technical support analysts.
Send e-mail to support.
Report problems via the web using the Problem Report Form.
Dumps, logs & other supporting information may be uploaded to NetEx Software's FTP Server.
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